Frequently Asked Questions
Everything you need to know about your Larroude shopping experience.
Where does Larroude ship and how much does it cost?
We offer worldwide shipping. Domestic orders within the United States qualify for free standard shipping, while international rates are calculated at checkout based on location and weight.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, we accept returns and exchanges on unworn, original-condition items within 30 days of delivery. Please note that a restocking fee may apply to certain returns.
How do I determine my correct shoe size?
Most of our styles run true to size. We provide a detailed size guide on each product page that includes conversions for US, EU, and UK sizing to help you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Affirm for eligible customers.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products sustainably made?
Quality and responsibility are at our core. We work with family-owned factories in Brazil that prioritize ethical labor practices and high-quality craftsmanship to ensure long-lasting products.